Privacy Policy

Last updated: 11 November 2025

1. Who We Are

This Privacy Policy explains how Wicked Sick Ltd (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit wickedsick.com and any other website, app, or service we operate (the “Sites”).

• Legal entity: Wicked Sick Ltd
• Company number: 11117702
• Registered in: England and Wales
• Registered office: Chatmohr Lodge, Crawley Hill, West Wellow, Romsey, Hampshire, SO51 6AP
• Email: privacy@wickedsick.com

We are the data controller for your personal information.

2. Information We Collect

a. Information you provide directly

When you contact us, subscribe to updates, purchase/register for services, attend events, or complete forms, we may collect your name, company, role, contact details, billing details (if applicable), and any information you choose to share.

b. Information collected automatically

When you use our Sites, we may collect IP address, approximate location, browser/type, device/OS, referring URLs, pages viewed, time/date of visits, and cookie/analytics data (see Section 6).

c. Information from third parties

We may receive information from analytics and marketing tools (e.g., Google Analytics, HubSpot), social media platforms, partners, and publicly available sources.

3. How We Use Your Information

• Provide and improve our Sites, products, and services
• Respond to enquiries and communicate with you
• Personalise content and measure performance
• Manage subscriptions, accounts, and transactions
• Send marketing communications (where lawful)
• Meet legal, tax, and regulatory obligations; prevent fraud

We process personal data under lawful bases including consent, contract, legitimate interests, and legal obligation as defined by UK GDPR.

4. How We Share Information

We do not sell or rent your data. We may share it with trusted providers who help us operate our business, such as:

• HubSpot (CRM, forms, email, marketing automation)
• Google Analytics (website analytics)
• Cloud hosting, IT, and security providers
• Professional advisers (legal, accounting)
• Regulators or law enforcement when required by law

These parties must protect your data and process it only under our instructions.

5. International Data Transfers

Where data is transferred outside the UK/EEA (e.g., to Google or HubSpot), we use appropriate safeguards such as UK adequacy regulations and/or standard contractual clauses.

6. Cookies and Tracking

We use cookies to operate the site, understand usage, and improve performance. See our Cookie Policy for details and controls.

7. Data Retention

We keep personal data only as long as necessary for the purposes collected and to meet legal obligations. Thereafter, we delete or anonymise it.

8. Your Rights

Under UK GDPR, you can request access, correction, deletion, restriction, objection, and data portability, and withdraw consent at any time.

To exercise rights, contact privacy@wickedsick.com. You may also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

9. Security

We implement technical and organisational measures (encryption, secure hosting, access controls, training). No online service can be 100% secure; please take care when sharing information.

10. External Links

Our Sites may link to third-party sites. We are not responsible for their privacy practices or content. Review their policies before providing personal data.

11. Changes to This Policy

We may update this policy periodically. The latest version is available at /privacy and shows the “Last updated” date above.

12. Contact Us